I am not able to connect to the
Internet
Based on how you are connecting your computer to the internet, here are
a few pointers you can try. Use the picture to make sure that your connections
are fine.
Case 1: If you are connecting directly from modem
to the computer.
- Make sure the cable connecting your modem to the computer is connected
properly. This could be an ethernet cable or USB cable or ninepin or
serial pin connection based on the type of modem you have. Try going
online now.
- Try to power cycle the modem. To do this, unplug the modem’s
power cable. Wait for 45 seconds and plug it back in. Now restart the
computer. This should take care of any IP address issues that you may
be facing.
- If you still can’t access the internet, call your ISP –
Internet Service Provider.
Case 2: If you are using a cable connection
or DSL
- Make sure there is no USB cable connected from the modem to the PC.
- An ethernet cable must be plugged in from the Routers Wan
or Internet port to the Modem.
- Take the Ethernet cable that came with the router (or any another
available Cat5 Straight through cable) and connect it to the computer.
Now connect the other end of that cable to Port 2 or the LAN
port at the back of your router.
- Plug in the Broadband modem's power cable and wait for all of its
lights to stop blinking. Now plug in the router's power cable.
- Log into the router page. Here’s how a typical router page looks:
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- Configure your dynamic IP address if you are using
a cable connection. If you use a DSL select the PPPOE
option and enter the username and password provided by the ISP. Now
follow the pages to configure your router. Select the Status
tab, under internet, your cable or DSL should show up as connected.
- If your Status shows that you are not connected, then power cycle
your router and modem. To do this, unplug your router power cable and
then your modem power cable. Now wait for 45 seconds before you plug
your modem back on and then your router. Now restart your computer.
- Now try to go online.
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