In this website, the term "Supportminds" refers to home and Small & Medium Business technical support offering from Cybernet Software Systems, Inc., a California corporation, SlashSupport, Inc., a Delaware corporation, (collectively referred to as Cybernet - SlashSupport) and, to the extent applicable, their parent or associate companies.

CSS has created this statement in order to showcase our commitment to privacy, when you visit our websites. This statement discloses the information practices for the CSS web site, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared

Collection of Personal Information

CSS respects your privacy. You are welcome to visit CSS' websites without revealing any information about your identity. To use certain features in this site, like submitting an enquiry, downloading documents, etc, we require you to submit personal information, such as your name, job title, organization, organization's URL, email address, phone no., etc.

We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.

CSS does not divulge your information to any third party or parties outside the CSS Group companies, which includes Cybernet Software Systems, Ready Test GO and Synaptris Decisions. This is to enable us provide you with better solutions that offer greater benefits.

Use of Cookies

CSS uses cookies, which allocates unique identification to your system. Cookies also help CSS to make our site more responsive to your needs by delivering a personalized experience to you. The cookies are stored on your computer's harddisk and are used by CSS to track your navigation within our website.

CSS may store some information on your computer when you visit our site. We are able to read these cookies for information purposes when you revisit our website.

The type of information we gather as a result of a cookie being accepted by your computer is specific to your computer and includes the IP address, the date and time you visited our website, which sections of our website were looked at and whether the web pages requested were delivered successfully. This information does not include any of your personal information.

We use the cookie information to improve our knowledge of the use of our website and to find out whether the website is functioning at an optimal level. This allows us to enhance our offerings to our customers and to provide a superior online experience.

You can block this information being sent to us by changing the cookie settings on your computer. However, if you block this feature, you may not be able to utilize some features of our site.

Sharing of Information

CSS does not divulge your information to any third party or parties outside the CSS Group companies, which includes Cybernet Software Systems, ReadyTestGO and Synaptris Decisions. This is to enable us provide you with better solutions that offer greater benefits.

CSS may use your personal information from time to time for the following purposes:

- Market research and tracking of sales data
- Informing you about our products and services, which may include contacting you by email, fax, telephone or other means based on   the information you have provided

CSS does not advocate the practice of sending unsolicited mail. You are always welcome to indicate that you don't want us to use your information for further communication.

CSS collects and uses anonymous information about visits to the site to help us provide better and more customer-friendly service by analyzing trends and patterns. For example, we keep track of the domains from which people visit us and we also measure visitor activity on the website. Any such information is only for the purpose of analysis at a
macro level.

This site contains links to other sites. SlashSupport is not responsible for content, privacy practices or policies of other sites apart from those of its subsidiaries.

Data Security

CSS has deployed technology and policies to protect your privacy from unauthorized access and misuse. We store your personal information in our secure web server and protect it by implementing appropriate physical, electronic security safeguards. We use technologies such as firewall, enforce physical access controls to our files, and we authorize access to your information only for those personnel who require it to execute their job responsibilities.

Credit Card Safety

Protecting your credit card information is important to CSS. We use Secure Sockets Layer (SSL) technology to secure your credit card information as it is transmitted to us. SSL is the industry standard in Internet encryption technology, which is a highly sophisticated method of encrypting data when it is sent from your computer to our Web servers.

CSS' Commitment to Children's Privacy

CSS is committed to the preservation of online privacy for all of its visitors, including children. The Children's online Privacy Protection Act (COPPA) protects the personal information of children under the age of 13. This applies to individually identifiable information about a child that is collected online, such as full name, home address, email address, telephone number or any other information that would allow someone to identify or contact the child.

We do not knowingly collect information about children or sell our products/services to children. If you are under the age of 13, you must ask your parent or guardian to assist you in using any/all CSS web services.

Change In Privacy Policy

CSS may make changes to this privacy policy. If we make any changes to the existing privacy policy, we will publish these changes on this page and will notify you of any significant changes. Please check our privacy policy on a regular basis.