Supportminds Network Monitoring Tool (SNMT)
Your network may be complicated and expensive but your IT management tools don't need to be. Supportminds Business Standard Annual and Business Lite Annual packs offer unbeatable IT helpdesk services with the powerful Supportminds Network Monitoring Tool (SNMT). SNMT is the only application that combines Network Inventory, Help Desk, Reporting, Monitoring and Troubleshooting in a single, easy-to-use interface designed for IT teams in small and medium businesses. This Network Monitoring Tool is powered by Spiceworks. Read more about the features below.
Network Inventory
 |
Inventory all of your hardware, software and other assets you care about.
- Discover the Windows, Mac, and Linux PCs and servers, routers, printers and any other IP-based devices on your network.
- Gather all of their relevant technical data plus the software, patches and services on each machine.
- Add important data such as the number of licenses you have, the purchase price and physical location.
- Keep track of other assets such as mobile phones and even office furniture. All without agents.
Store all inventory information locally and securely on your network - so there's no concern about sensitive data flying across the Internet.
|
|
|
|
|
|
Monitor Network
 |
Stay in-step with your network using the SNMT.
- Automatically identify PCs and servers with low disk space, the presence of unwanted software on your network, the status of your anti-virus updates, printers with low toner and ink levels, and offline servers.
- Create monitors for anything else you want to be warned about such as license violations or un-patched machines.
- Receive email alerts about potential issues.
View all the monitors you care most about in one centralized spot.
|
Network Report
 |
Supportminds IT Desktop gives you 20 ready-to-use reports you can use and share with people who need IT information at your company.
- With one-click, see software installed on your machines, disk usage across the network, trouble tickets you've created in the past month, and much more.
- Create the custom reports you need with a simple interface.
- Publish reports so others can stay in the loop.
- Export any report to PDF and Excel.
Exchange useful report templates with other Supportminds users. |
Troubleshoot
 |
When problems arise, SNMT helps you to quickly identity the cause and resolve the problem.
- See what software is on a machine that is causing it to run slowly.
- Launch your remote control tool from within SNMT.
- Compare two machines to see what settings are different.
- Identify the server that is running out of capacity.
|
|
